Buyer Protection Policies


We offer 100% Buyer Protection Policy to our customers. Our Brand of trust clearly defines our values, promising the best online shopping experience to our customers.

1. Genuine Products

Merchant guarantees to sell only genuine products to customers through Friends Mantra Manufacturer's warranty (wherever applicable) Brand new products (except Refurbished & Unboxed Gadgets)

2. Secure Payments

Customers' Personal Data is kept Confidential All Online Transactions are secured by SSL (Secure Socket Layer)

3. Easy Returns, Replacements & Refunds

Return/Replacement request for any Order should be submitted within 10 days of receiving the Product. Refund/Replacement will be initiated only upon receiving of the product Replacement will depend upon the availability of the product in case the product was damaged while in your possession, Friends Mantra's will not be under any liability to process the refund/replacement Damaged/ Missing/ Empty Packages need to be returned within 2 days of receiving the product Order Replacement can be done in following cases:

  • Wrong Size/ Color/ Style/ Quantity
  • Missing Parts/ Accessories
  • Defective/ Damaged (if not under Manufacturer's Warranty*)
  • Not as per description Return Package should have the original Price tag and Packaging slip Few products are Non-Returnable. Please refer to the product page for further reference For Manufacturer's Warranty Products, you are required to visit the Brand Service Centre.

For more queries, please refer to FAQ's

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"The mission of Friends Mantra is To give people the power to build community to create an open financial/support/help system for the world"

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"The mission of Friends Mantra is To give people the power to build community to create an open financial/support/help system for the world"

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